…nothing so far from reality!

I cannot claim to be an expert already in Tokyo’s metro, as I’ve been here for just a couple of days. But I remember some comments about how difficult it was to use. Maybe because I have used metro subways in more than a dozen countries (including Shanghai, Beijing, New York, Warsaw, Buenos Aires, Madrid, London, Lisbon, Milan, Rome), some things that could be a novelty are usual now.

First of all, the metro map (see below) can seem intimidating. Tokyo has more than 12 subway lines and if you come from a city like Milan, with a mere 3, you might feel a bit lost. But if you been to London or Madrid it won’t seem such an adventure.

Make sure you find a map in English or your own language here (at the moment in english, spanish, french, german, russian, corean, simplified and traditional chinese).

Each route is identified with a color and a letter and stations have a progressive number inside the line they belong to. For example Asakusa station is served by two lines, Asakusa line and Ginza line, being station number 18 (A18) in the former and 19 (G19) in the latter.

In all lines I used during the past few days I found that the station’s name is written in Japanese and English, and the numbers and colors are pretty visible. The numbers are helpful when you need to decide which direction you should take. Be sure to know the number of the destination and then check on what side of the tracks you should stand. You’ll see that, if you’re in Asakusa station on the Asakusa line (A18), one side will show it goes from A01 to A17 and the other one from A19 to A20.

Connecting lines are well indicated too with clear signage describing line name (name, letter, color), direction and average distance.

A novelty, at least for me, is that Tokyo subway lines are managed by different operators (I counted 3) and each have their own fares, separate ticketing and an “interchange” or “connection” charge when you combine lines from two different ones. What tourist guides suggest is to buy the cheapest ticket and then adjust the fare before getting out in the “fare adjustment” machines. You just put in the ticket and it tells you how much you owe. There is no penalty for doing this.

In order to save time and headaches I simplified my life by getting the magnetic PASMO card (another version is the SUICA card). Fill it up with money (don’t worry about losing it, you can have it reissued if you’ve registered it under your name) and just hold it against the cart reader at the ticket gate. The fare adjustment is done automatically when you change lines at the end of your trip (as paper tickets, you have to use it when you get in AND when you get out of the metro). You can even use the PASMO card in selected stores and vending machines (look for the PASMO logo).

The average cost of an average single ride is much cheaper than in London, being 160 yen which at today’s exchange rate is less than 1 euro.

Recently, “only women” carts have been implemented during rush hours.

Hope this post is useful to dissolve your fear in the Japanese subway ^_^

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More photos of Tokyo’s subway

a great idea, with huge potential for hard-core travellers as myself (in particular now that I’m on a travel sabbatical)… hope to see it arround the world soon and with lots of other features!

Official site (in private beta): Offbeat Guides
I found this through Joi Ito’s blog

some of the suggestions (actually want-to-see features) I left on their blog

- While I think that simplicity is one of the key points, for hard travellers it could be useful to add some other optional questions to taylor the guide more to their interests. eg: you like martial arts? go to this school to practice your Aikido. You like photography? check out these exhibitions. Are you vegan? these are the right places….

- Some other cool features could be adding a “blank” area where the user can paste some stuff found online related to the trip and then have it printed (I know, copyright sensitive). But it would be pretty helpful…

- Similar to the above, scan my address book (gmail, facebook, whatever) and list the contacts that live in that city with their phone/address, etc

- Photos: add some CC or something like this photos of keypoints from the places I’ll be visiting (schmap guides makes something like this)

I’m not famous for my love towards Italian services, in particular mobile phone services and specifically TIM (Telecom Italia Mobile).

Since mid February 2008 I’ve been trying to take my mobile number out from the company I used to work before (with their consent, as this was my first Italian mobile and I have it since 2001, long before I worked with them). It was very simple to add a “consumer” number to a business contract, but now it seems almost impossible to become consumer again. Several faxes (I guess that now more than 30 pages have been printed, hand filled and faxed), calls (at least 10 to the TIM guy that follows the company’s account, at least other 5 to their business call center) and emails have been unsuccessfully exchanged.

They gave contradictory indications, the wrong forms a couple of times (and now that I probably sent the right one, they are asking for a formal fax where I cancel all the previous forms) and they even blamed me for sending the wrong stuff.

I’m talking of what should be a routine procedure. Why do I have to spend so much energy and keep paying for this service? Why can’t I fill online the right form, print it, sign it and… sigh… yes, fax it (it has something to do with the law) and just have the situation solved? I would save a lot of time, they would save a lot of money on the transaction (yeah, maybe they are making more money retaining me against my will) and I would surely be recommending the service to some friend (for a commodity as mobile service, this details are important).

Please, why make stuff complicated when it could be so SIMPLE?
… and as soon as I’ll be consumer again, I WILL CHANGE to another company, that’s a fact!